Rule 1: Cut-Off Time
Betting closes once an event officially starts unless the market is specifically offered as in-running. Bets accepted after the official start are void.
Rule 2: Collection of Winnings
Winning bets must be claimed within 90 days of the event date, subject to applicable betting tax requirements.
Rule 3: Connected Bets
Connected bets may have adjusted odds applied at the time of placement.
Rule 4: Related Bets
Where related bets are accepted, stake units may be divided equally across selections. Adjustments must be completed within 48 hours of settlement.
Rule 5: Cash Out
Cash Out settlements affected by pricing, feed or technical errors may be recalculated using the correct market price available at the relevant time.
Rule 6: Confidentiality
All betting transactions remain confidential unless disclosure is legally required. Players are responsible for keeping usernames, passwords, and account details secure. All transactions placed using valid credentials are deemed authorised by the account holder.
Rule 7: Void Bets
Void bets result in stake refunds. Bets may be void where:
- A selection is invalid or scratched;
- The event outcome is already known;
- There is no possible outcome at placement; or
- The event breaches applicable betting rules.
For multiple bets, void selections are removed and remaining selections continue.
Rule 8: Bets After Official Start
Bets accepted after the official start of an event are null and void unless specifically offered as in-running.
Rule 9: Acceptance of Bets
BetCity reserves the right to refuse any bet or market, apply betting limits, restrict syndicate or linked betting activity, and limit payouts where multiple accounts or coordinated activity are identified.
Rule 10: Errors
BetCity reserves the right to correct incorrect odds, pricing errors, handicap errors, technical malfunctions, and incorrect result settlements. Bets affected by errors may be recalculated using the correct market price or result.
Rule 11: Settlement
Winning bets are settled after the official final result. Subsequent disqualifications or amendments after settlement do not affect already-settled bets.
Rule 12: Other Contingencies
For contingencies not specifically covered, these Rules apply with necessary adjustments together with any approved supplementary BetCity Rules.